Mobility Minute: How Mobilizing POS Can Drive Business For Retailers

Retail provides new opportunities for mobile technology to improve customer service operations – and that means opportunity for solution providers. In this Mobility Minute, we take a look at how mobile devices like tablets and smartphones can improve the way retail associates close a sale. Retailers improve efficiency and customer experience through convenient and secure mobile devices. When an associate can make check out a customer on the move, it reduces lines and waiting, and allows associates to close a sale the minute a customer decides to purchase. Samsung partners with a number of POS market leaders to offer stationary, semi-stationary, mobile, and self-service point-of-sale solutions. The plus? These solutions are not limited to just payment processing. Shoppers can peruse mobile ‘look books’ to find products and styles that might not be in-store, with an experience that provides vivid resolution and details. And, by connecting their POS data with other systems, retailers can also simplify buying, planning, inventory management, and other back office operations. Beyond consulting and installation, these systems require mobile device management and maintenance, providing solution providers with highly desirable and dependable recurring revenue streams. This makes mobile point of sale systems a win-win for both retailers and solution providers.